FAQ

How does the system work?

  • Hei-Julor!!! makes use of both a mobile phone alert platform and an innovative Smart(GSM) Alarm System in order to reach for help in the event of an emergency.

What are your prices?

How long is your response time?

  • We have a response time of about 15 minutes depending on traffic conditions.

What do I do incase of an emergency?

  • In the event of a security threat, all you have to do is send a blank message(SMS) to our emergency number which will be saved on your phone upon registration or just call or “flash” the emergency number.

What makes Hei-Julor!!! different?

  • The system uses a computerised platform with little human intervention
  • You get to decide who is contacted incase of an emergency in addition to fast emergency response from a uniformed, experienced security service

What time does the call centre open?

  • The call centre is available 24 hours a day, including weekends

Why do I need the sticker?

  • For easy identification of your house or office incase of an emergency

What areas does Hei-Julor!!! cover?

  • We currently cover Accra and Tema, with plans to expand to other regions soon

Are there any other packages available?

  • We tailor make security packages according to your home or business needs. This includes special alerts and extra security devices to help increase protection level to your satisfaction.